Frequently Asked Questions

Clean Transcription

Clean transcription is typing out everything that's spoken on an audio or video recording while leaving out the irrelevant parts like filler words (ums, ahs, you knows, etc.), false starts, repeated words, interruptions, etc.

verbatim transcription

Verbatim transcription is typing out everything that's spoken on an audio or video recording including filler words like uhs, ums, false starts and stutters. Verbatim transcription is word for word transcription.

Good quality audio and Difficult quality audio

Good quality audio refers to the American accent and without background noise

Difficult quality audio refers to the audios with background noise, people speaking over one another, more than 3 speakers, low speaking voices, and with thick accents.

We serve both business clients and students, professors or research scholars. We want the price and quality to be accessible to all our clients. Thus, affordable Transcription with no compromise in quality and accuracy can be obtained at Shalom Transcription.

Confidentiality is the top priority in our business. Our web site is SSL encrypted and you will see the URL starts with "https". The files you share on our website is safe. All our employees need to sign an agreement agreeing not to disclose any client information. We delete all the audio and video files from our server 30 days from the time the transcription is delivered. We will be happy to sign NDA (non-disclosure agreement) with individuals upon request.
We have transcriptionists from a variety of backgrounds. You can specify the topic when you place your order so agents with experience in that field can work on your files. We are not HIPAA compliant or court-certified.
Yes. We make reference to each individual speaker and keep the reference consistent throughout the transcript. If the recording has more than three speakers, speakers may be referenced as Male or Female rather than individually numbered.
We employ only experienced audio transcription writers to ensure quality. We take all the efforts to provide best transcription service to our clients. We guarantee 98% consistent accuracy. If you're not completely satisfied with your proofread transcript, write back to us. We'll be happy to redo it for free. Please contact us within 7 days from the day the transcript is delivered. Money back guarantee is valid for Good Quality audio.
No, our transcription rates are very nominal and we guarantee 98% accuracy and quick turnaround.
Yes, we offer 5 minutes free trial for new customers who send more than 3 hours of audio or video file(s).

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Upload your audio files from the following link. Kindly specify whether you need verbatim or clean transcription.
We will send you No OBLIGATION QUOTE to your e-mail in an hour

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